Eve Kerr

Dr. Kerr’s program of research is dedicated to performance measurement and quality improvement. Her research focuses on developing innovative ways to evaluate quality of care in ambulatory settings, assessing the influence of organization of care on quality and understanding the challenges of providing care to patients with multiple chronic conditions. Dr. Kerr studies ways to develop and implement innovative methods to improve quality of care for patients with chronic illness. In particular, she studies ways to develop more clinically meaningful and valid performance measures that motivate quality improvement for patients at high risk for poor outcomes, while minimizing the potential for unintended consequences. Her studies use such clinically meaningful measures, as well as assessments of medication adherence, to motivate appropriate medication management, enhanced patient self-management and better outcomes for patients with diabetes. She is the former director of the VA Ann Arbor Center for Clinical Management Research (CCMR), and is a member of IHPI’s Institute Leadership Team (ILT).